Personal Assistance Services

Personal Assistance Services
24 hours emergency roadside assistance & towing services, concierge assistance services, and home assistance services.

Emergency Roadside Assistance & Towing Services
If your vehicle breaks down and requires immediate minor repair such as changing of tires, boosting of battery, etc., we shall assist you by arranging a car mechanic. And if the issue cannot be solved on site, we shall arrange emergency towing assistance to the nearest garage.

Scope of Emergency Roadside Assistance & Towing Services	Coverage of Services
Emergency Towing Assistance Minor On-Site Vehicle Repair Assistance Refill Gasoline Assistance Arrangement Locksmith Assistance Arrangement of Rental Transport, Hotel Accommodation Assistance	THB 1,500/case/user/year Facilitation Only

Concierge Assistance Services
If you would like to receive suggestions and reserve hotels, flowers, restaurants, etc., for your special days, we offer professional personal assistance services who will be catering to your needs based on your lifestyle or the special occasions to make your daily life happier.

Scope of Concierge Services

Coverage of Services

Golf Course Referral and Reservation Worldwide Assistance
Hotel Referral and Reservation Domestic and Worldwide Assistance
Movie Ticket, Concert Ticket, Sport Ticket, Stage Performance Ticket and Special Event Ticket Referral and Reservation Worldwide Assistance
Flower, and Other Gifts Order Order and Delivery Worldwide Assistance
Dinning Referral and Reservation Worldwide Assistance
Car and Limousine Rental Referral and Reservation Domestic and Worldwide Assistance
Airline Ticketing Referral and Reservation Domestic and Worldwide Assistance

Facilitation Only

Home Assistance Services
If you lost your house key, have plumbing issues, etc., we are ready to assist you because we know how much your home and family mean to you; therefore, the home assistance service is available 24 hours every day for any emergency situations.

Scope of Home Services	Coverage of Services
Locksmith Assistance Plumbing Assistance Electrical Assistance Air-Conditioner Engineer Assistance Roof and Ceiling Repair Assistance	Arrangement Only

Terms and Conditions

The services are reserved for Krungsri Private Banking Credit Cardholders, Krungsri Exclusive Signature Credit Cardholders and Krungsri Signature Credit Cardholders whose memberships remain valid.
Emergency Roadside Assistance & Towing services are available nationwide including Phuket but do not cover islands.
Emergency Roadside Assistance & Towing services shall not be included for road accidents.
The Company reserves the right to be responsible for towing expenses at THB 1,500 per time, or equivalent to the first 20 kilometers and only 1 time limit per calendar year. The additional service fees that are beyond these terms and conditions as specified by the company, the card members must pay such additional service fees on their own.
The Company reserves the right to be responsible for Emergency Roadside Assistance & Towing services expenses only when the primary card holders are at the car while Emergency Roadside Assistance & Towing services have been servicing to the card members and these services cannot transfer, change or compensate to others.
The Company reserves the right to be responsible for the payment of Emergency Roadside Assistance & Towing services in case of emergency breakdown issues only such as flat tire, engine disabled, overheating engine battery failed and etc.
In case of car spare parts changing, the card members must be responsible for the expense.
The Company has no association with the services. For any queries, please contact each service provider directly.
Terms and conditions are as specified by the Company.
Please contact Krungsri Private Banking Call Center at 0 2296 4565, Krungsri Exclusive Signature Call Center at 0 2296 5566 and Krungsri Signature Call Center at 0 2627 4788.

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Personal Assistance Services

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