Summary of Privacy Notice

• details relating to you or data used in identifying and verifying your identity such as name, family name, date of birth, data on national identification card, signature, facial and fingerprint data;
• contact details or means of contact such as telephone number, email, and address;
• professional data such as occupation, positions, and workplace;
• financial data such as salary or details relating to your accounts;
• Personal Data of other persons that Krungsri Group has received from you such as your spouse, a joint account holder, or guarantors;
• security data such as data obtained from closed-circuit television cameras;
• Personal Data required under notifications or relevant laws.

• Krungsri Group branches or via sales and marketing activities;
• online channels such as mobile applications, Krungsri Internet Banking Laos (KIBL),  ATMs, websites, or online social network platforms (e.g., Line and Facebook);
• other channels such as public data, government agencies, financial group companies or business partners of Krungsri Group.

• to allow Krungsri Group to provide services to you, i.e., to carry out your identity verification and authentication before you can use products/services or before you carry out transactions with Krungsri Group or to allow us to receive your complaints;
• to allow Krungsri Group to manage relations and interactions between you and Krungsri Group, i.e., to notify results of your application for services, your application for additional information, and to offer products/services;
• for the purposes of improving quality of services, i.e., to analyse and evaluate your satisfaction about Krungsri Group services or to analyse data for the development of products/services to ensure that you have the best experience;
• to comply with laws that are applicable to Krungsri Group;
• to allow Krungsri Group to contact, coordinate, and carry out transactions with its business partners that you report to.

• Personal Data Processors, external service providers, representatives of Krungsri Group, sub-contractors, co-brand business partners and other business partners;
• other financial institutions and other providers of payment systems who provide services relating to money transfer among Krungsri Group companies from which you have applied for international transactions. Krungsri Group may disclose your Personal Data to foreign financial institutions based on your application and information provided to Krungsri Group;
• government agencies or competent authorities such as the Bank of Thailand, the Department of Provincial Administration, the Anti-Money Laundering Office, and the Office of Insurance Commission.

• right of access by the data subject;
• right to rectification;
• right to erasure or destruction of Personal Data;
• right of restriction of processing;
• right to object to the collection, use, or disclosure of Personal Data;
• right to withdraw consent to the collection, use, or disclosure of Personal Data;
• right to data portability; and
• right to complain when you consider that Krungsri Group has failed to comply with the laws relating to Personal Data protection.

• Credit card and loan products via Customer service center or UCHOOSE application.
• Insurance products via Krungsri General Insurance Broker Limited (KGIB) Tel. 02-777-1900.

 
Additional Information
You may find additional details of the Privacy Notice in its full version which is available via the links below:



Krungsri Group’s contact details if you have questions
If you have further questions about this Privacy Notice, please contact our Data Protection Officers at
e-mail: dpo.ksconsumer@krungsri.com 
Address: Krungsri Ploenchit Tower, 550 Ploenchit Road, Lumphini, Pathumwan, Bangkok 10330 Thailand